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Food Testing >> About Us >> Our Mission and Values

Our Mission and Values

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 OUR MISSION

Why we are here - the cause/purpose of our business

 To contribute to a safer and healthier world by providing our customers with innovative and high quality laboratory, research and advisory services whilst creating opportunities for our employees and generating sustainable shareholder value.

  OUR VALUES

What we stand for/what is important for us

Customer focus

  • Delivering customer satisfaction by listening
    to and exceeding customer expectations
  • Adding value for our customers through
    our services
  • Seeking innovative solutions to help our
    customers achieve their goals

Competence and Team Spirit

  • Employing a team of talented and
    competent staff
  • Investing in training and creating good
    career opportunities
  • Recognising and encouraging outstanding
    performance

Quality

  • Delivering quality in all our work; providing
    accurate results on time
  • Using the best appropriate technology and
    methods
  • Seeking to improve or change our processes for the better

Integrity

  • Behaving ethically in all our business and
    financial activities
  • Demonstrating respect towards our
    customers and our staff
  • Operating responsible environmental policies